Customizable permission system and team structure management for operational scalability

• Configure roles with granular access to each feature or action across the platform
• Create departments and assign any number of staff with custom permissions per member
• Provide personalized dashboards with task lists for each operator
• Track full activity logs of all admin and operator actions in real time

Centralized configuration system for industry-specific client onboarding and service management

• Create ready-to-use templates tailored to each client’s industry requirements
• Define payment methods, fees, operation types, limits, monitoring rules, and other account settings
• Customize any parameter per individual client as needed
• Apply bulk updates for selected clients or client groups

Speed up daily operations with one-click controls for key actions

• Use predefined buttons for common tasks: approve KYC, freeze account, refund transaction
• Reduce operator time on routine workflows and boost team efficiency
• Customize available shortcuts per role or department
• Log all actions automatically for audit and compliance purposes

Complete transparency and traceability of every action across the platform

• Track full activity logs for each user, transaction, and document
• View detailed action history by operator, time, and event type
• Export logs for audit purposes, incident reports, or regulatory review
• Ensure accountability with immutable records and permission-based access

Real-time alerting and task assignment engine for operational teams

• Notify operators about key events: limit breaches, new transactions, completed verifications
• Set custom alert rules based on user activity, Tier, or risk level
• Assign alerts to specific team members or departments for follow-up
• Centralize all notifications in one dashboard with filter and priority controls

Automated insights and anomaly detection to support compliance and operations

• Schedule recurring reports by client group, volume, limits, or activity
• Receive real-time alerts on anomalies, threshold breaches, or unusual patterns
• Configure custom triggers based on Tier, transaction type, or risk level
• Export reports in formats suitable for compliance, finance, or management

Seamless control over multiple regulatory environments within a single infrastructure

• Manage multiple payment licenses under one platform with clear separation of data
• Ensure strict data isolation — users, transactions, balances, and operations are fully segregated per license
• Assign staff roles with license-specific access and operational scopes
• Maintain full compliance with regulatory and security standards across jurisdictions
• Provide license-level reporting, monitoring, and auditing capabilities
• Configure KYC, AML, IBAN& Card issuing, payment routing, and API access individually for each license and jurisdiction

Flexible and scalable pricing engine designed for operators — tailor pricing strategies per industry and easily manage rates across the entire platform

• Build custom pricing presets for each industry or client segment
• Apply pricing rules in bulk by operation type, payment method, or user category
• Bulk edit, overwrite, increase, or decrease fees dynamically as needed
• Configure one-time and recurring fees for actions like account opening, maintenance, closure, payment investigation, and more
• Export configured pricing models for use in customer contracts or internal documentation
• Ensure full transparency and traceability of all rate changes through detailed logging

Advanced balance control with full transparency, reporting, and regulatory segregation

• Set up multiple currency balances per user, define default and optional wallets
• Allow internal transfers and manual FX conversions between user balances
• Configure exchange rates and markups for each pair, visible to operators
• Export accounting-ready reports for regulators, providers, and internal finance
• Ensure full clearing and reconciliation with strict separation per license

Advanced Tier configuration tool that helps operators model risk-based pricing with full control and flexibility

• Define Tiers based on risk level, country of company incorporation, beneficial ownership, expected revenue, and more
• Automatically receive fee recommendations based on pre-configured business and compliance rules
• Combine multiple parameters into dynamic pricing logic — fully adjustable to your policy

Scalable infrastructure for issuing and managing dedicated or pooled IBANs with full compliance

• Connect multiple providers to issue dedicated or pooled IBANs (with payment references)
• Ensure full regulatory compliance: fund segregation, consumer duty, and license-specific routing
• Assign IBANs by default or on request based on client industry or risk profile
• Support direct SEPA/SWIFT membership with operational requirements fully met
• Manage issued account details with custom pricing, limits, and restrictions per user

Collaborative tools for seamless internal communication and case handling

• Add comments to user accounts, transactions, or verification cases
• Enable internal messaging between departments and operator roles
• Use built-in ticketing system or integrate with external CRMs like Zendesk, Odoo
• Keep communication traceable with action logs and status updates

Complete infrastructure for issuing and managing branded cards with full compliance and flexibility

• Issue virtual or physical cards via 3rd-party providers or as a direct Visa/Mastercard participant
• Ensure full regulatory compliance across all card programs and jurisdictions
• Manage card lifecycle: activation, freezing, blocking, blacklists, reissuing, and replacements
• Set dynamic pricing, transaction limits, spending rules, and usage restrictions per Tier or user
• Monitor card activity in real time with exports for accounting, fraud detection, or regulatory reporting
• Enable support for Apple Pay, Google Pay, and 3DS for secure online transactions

Unified client profile view for fast, informed, and compliant operations

• Access full client data in one place: verification status, documents, balances, transactions, cards, IBANs, and risk level
• View team structure and assigned operators for each business account
• See complete action history — both client-side and operator-side interactions
• Download reports and data exports with a single click for audits or support cases

Comprehensive tools to control, process, and monitor all money movements with advanced logic and security

• Manage incoming and outgoing transfers across supported currencies with auto-conversion
• Configure accepted currencies, transaction types, limits, and fee rules per Tier or user
• Handle refunds and reversals of inbound payments with full tracking
• Enable multi-signature approvals for outbound transfers by operators
• Route payments based on client type, risk profile, or destination country
• Set fraud triggers and AML rules per payment direction
• Monitor transaction status, generate logs, and export data for accounting or compliance

Customizable referral and commission system for external & internal partners and product teams

• Launch affiliate programs for both registered users and external partners without platform accounts
• Set dynamic commission models with flexible time-based tiers (e.g., x% for first y months, z% after)
• Define affiliate lifetime duration and earnings period per campaign
• Configure payout methods and schedules for earned commissions
• Apply the same logic to internal teams — reward sales, account managers, and support staff based on client quality and transaction volume
• Track all performance metrics and commissions in real-time with detailed reporting

Advanced balance control with full transparency, reporting, and regulatory segregation

• Set up multiple currency balances per user, define default and optional wallets
• Allow internal transfers and manual FX conversions between user balances
• Configure exchange rates and markups for each pair, visible to operators
• Export accounting-ready reports for regulators, providers, and internal finance
• Ensure full clearing and reconciliation with strict separation per license

Comprehensive tools to control, process, and monitor all money movements with advanced logic and security

• Manage incoming and outgoing transfers across supported currencies with auto-conversion
• Configure accepted currencies, transaction types, limits, and fee rules per Tier or user
• Handle refunds and reversals of inbound payments with full tracking
• Enable multi-signature approvals for outbound transfers by operators
• Route payments based on client type, risk profile, or destination country
• Set fraud triggers and AML rules per payment direction
• Monitor transaction status, generate logs, and export data for accounting or compliance

Proactive fraud detection engine integrated into every transaction flow

• Analyze user behavior and transaction patterns to detect anomalies
• Apply real-time checks for velocity, geolocation mismatches, device fingerprinting, and more
• Automatically trigger alerts, blocks, or multi-step verification for high-risk actions
• Customize antifraud logic per Tier, client type, or operation category

Advanced risk control and fraud prevention system natively embedded into the platform

• Monitor all user actions and financial operations in real-time using customizable risk rules
• Automatically detect, flag, and block suspicious behavior based on transaction patterns, geolocation, and user profiles
• Set Tier-based thresholds, operational limits, and specific monitoring logic per client or client group
• Track risk levels, user statuses, and all compliance events in a unified dashboard with full activity logs

Structured resolution flow for handling disputes, chargebacks, and fraud cases

• Manage transaction disputes and chargebacks with clear status tracking
• Use predefined resolution templates and escalation paths to compliance teams
• Create follow-up tasks with deadlines and responsible operators
• Maintain full audit logs of all dispute-related actions and decisions

Operator interface for handling flagged transactions with full transparency

• Review and manually approve or reject suspicious or high-risk transactions
• Add internal comments and status labels for collaborative decision-making
• Access full transaction history, user profile, and risk indicators in one view
• Maintain audit trails for all actions taken during the review process

Centralized identity and compliance management system for regulated fintech operations

• Manage flexible verification Tier structures for both KYC and KYB users
• Support multiple regulatory licenses with region-specific verification flows
• Handle resubmissions, alerts, and automated re-verification of documents and client data
• Perform instant document checks via integrated providers
• Run ongoing AML screening, PEP/sanctions checks, and risk monitoring
• Track user statuses, document expirations, and compliance events in real time

Stay ahead of compliance with automated tracking and client alerts

• View all upcoming document expirations in a centralized table
• Filter by user type, document category, or expiration timeframe
• Send automated reminders to clients ahead of expiry dates
• Reduce verification gaps and ensure uninterrupted service access

Advanced risk control and fraud prevention system natively embedded into the platform

• Monitor all user actions and financial operations in real-time using customizable risk rules
• Automatically detect, flag, and block suspicious behavior based on transaction patterns, geolocation, and user profiles
• Set Tier-based thresholds, operational limits, and specific monitoring logic per client or client group
• Track risk levels, user statuses, and all compliance events in a unified dashboard with full activity logs

Proactive fraud detection engine integrated into every transaction flow

• Analyze user behavior and transaction patterns to detect anomalies
• Apply real-time checks for velocity, geolocation mismatches, device fingerprinting, and more
• Automatically trigger alerts, blocks, or multi-step verification for high-risk actions
• Customize antifraud logic per Tier, client type, or operation category

Flexible account control tools to manage user risk and ensure platform integrity

• Suspend or freeze user accounts with documented reasons and timeframes
• Assign risk-based statuses: “Under Review”, “Flagged”, “Restricted”, and more
• Apply automatic restrictions based on transaction behavior or verification results
• Track suspension history and actions via audit logs and operator notes

Speed up daily operations with one-click controls for key actions

• Use predefined buttons for common tasks: approve KYC, freeze account, refund transaction
• Reduce operator time on routine workflows and boost team efficiency
• Customize available shortcuts per role or department
• Log all actions automatically for audit and compliance purposes

Operator interface for handling flagged transactions with full transparency

• Review and manually approve or reject suspicious or high-risk transactions
• Add internal comments and status labels for collaborative decision-making
• Access full transaction history, user profile, and risk indicators in one view
• Maintain audit trails for all actions taken during the review process

Automated insights and anomaly detection to support compliance and operations

• Schedule recurring reports by client group, volume, limits, or activity
• Receive real-time alerts on anomalies, threshold breaches, or unusual patterns
• Configure custom triggers based on Tier, transaction type, or risk level
• Export reports in formats suitable for compliance, finance, or management

Flexible system for detecting suspicious behavior based on custom patterns and transactional speed

• Create velocity rules (e.g. 5 transactions in 2 minutes from the same IP or device)
• Real-time alerts triggered by unusual patterns in user activity
• Fully customizable logic to reflect risk policies and dynamic fraud prevention rules

Tools for identifying risky devices and managing threat intelligence across user profiles

• Automatically fingerprint user devices and detect logins from unknown sources
• Segment sessions by trust level and restrict access for unrecognized devices and users
• Manage blacklists and watchlists for emails, users and companies, IPs, IBANs, SWIFT&BICs, card BINs, and more
• Add reasons, categories, and notes for every blacklisted entry — with full audit trail